GEWA Keys

Service

  • Digital Pianos
    Responsive image
  • Accessory
    Responsive image
  • Home Pianos
    Responsive image
  • Portable Pianos
    Responsive image
  • Piano Lamps
    Responsive image
  • Headphones
    Responsive image
  • dp-220-g
    Responsive image
  • dp-240-g
    Responsive image
  • dp-300-g
    Responsive image
  • dp-340-g
    Responsive image
  • dp-345
    Responsive image
  • general
    Responsive image
  • up-260-g
    Responsive image
  • up-280-g
    Responsive image
  • up-280-g-wk
    Responsive image
  • up-360-g
    Responsive image
  • up-365
    Responsive image
  • up-380-g
    Responsive image
  • up-380-g-wk
    Responsive image
  • up-385
    Responsive image
  • UP355
    Responsive image
  • UP400
    Responsive image
  • UP405
    Responsive image
  • pp-3
    Responsive image
  • PL-39
    Responsive image
  • PL-78
    Responsive image
  • HP Eight
    Responsive image
  • HP Nine
    Responsive image
  • HP One
    Responsive image
  • HP Six
    Responsive image
  • deutsch
    Responsive image
  • english
    Responsive image
  • italiano
    Responsive image
  • français
    Responsive image
  • español
    Responsive image
  • čeština
    Responsive image
  • Digital Drums
    Responsive image
  • Modul
    Responsive image
  • DP300
    Responsive image
  • DP345
    Responsive image
  • UP365
    Responsive image
  • UP385
    Responsive image
  • UP400
    Responsive image
  • PP-3
    Responsive image
  • UP405
    Responsive image

Frequently asked questions:

Here you will find the most frequently asked questions.
If the answers given here do not help you, please contact our customer service.

You can find a list of all GEWA digital piano partners in our dealer search.

You can register your piano for an extended warranty at https://gewakeys.com/service/warranty. After successful registration you will receive a confirmation by e-mail.

Please contact us at keyssupport@gewamusic.com with a brief description of the problem.

First, please check that the piano is switched on and the volume control is turned up. Please note that the speaker system will automatically turn off if headphones or a headphone adapter are connected.

First, please check that the pedal cable is properly connected to the console and plug it in (again) if necessary.

Please note that the GEWA Piano Remote App is currently not supported by all GEWA digital pianos. You can find detailed instructions on how to establish a connection in the user manual of your digital piano. If you still cannot set up connection, please contact us at keyssupport@gewamusic.com.

You can download the software updates in the Service/Firmware section of this webpage. Each download includes installation instructions. If you have problems installing the update, please contact us at keyssupport@gewamusic.com.

Was steckt hinter Test The Best?

„Test The Best“ ist eine Aktion von GEWA, einer Auswahl an Musikschulen in Deutschland, die dem „Percussion Creativ e.V.“ Netzwerk angehören und dem betreuenden Fachhandel.

Die Drumsets stehen für alle interessierten Drummer:innen zum Testen zur Verfügung. Man muss kein Schüler sein, um die kompetente Beratung der Ansprechpartner:innen in Anspruch zu nehmen.

Es ist ganz einfach: Bei der Schule zwecks Termin melden, testen und beraten lassen. Viel Spaß!

Contact Form

Do you need help?

Thank you for your message.